Platinum Mortgage Solutions, 3 New Road, Chippenham, Wiltshire, SN15 1EJ
Telephone. 01249 569 069 --- Email.
Your home may be repossessed if you do not keep up repayments on your mortgage.

At Platinum Mortgage Solutions we aim to make choosing and applying for a mortgage as stress free and straight forward as possible...

At Platinum Mortgage Solutions we have access to just about every mortgage product available, more than 3,000 from over 54 different lenders (including many you’ll not find on the High Street), so we should always be able to suggest the ideal product to fit your personal needs.

But only if we understand what these are. Integrity for us means taking all the time needed to understand our clients’ circumstances and how we can help them best. It means giving the very best advice, treating customers fairly, and doing whatever we can to take the hassle out of arranging a mortgage and planning for the future. We recognise that for many people sorting out their personal finances can be stressful and we gain personal pleasure from offering an efficient and caring service. And it works!

We now have well over 3,500 satisfied customers from a wide variety of backgrounds, with over 95% of our new business coming from existing clients or their recommendations –
our clients love Platinum!


Why Platinum Mortgage Solutions?
We are a tight-knit team of family-oriented people with a healthy understanding of how to support clients and help them make the right choices. The fact that most of our new business comes from referrals and repeat custom bears testament to our determination to provide great advice.

Will I receive impartial advice?
Yes. We scan our portfolio of mortgage products to come up with the best options for you.

Which lenders do you use?
We research details on all the available products from every mortgage company. This means we can always choose from the best products available to fulfil your needs at any time.

I’m a first time buyer. Where do I start?
There are a number of steps to buying a home and Platinum will be delighted to help you throughout. First, let us help you work out how much you can afford, based on your income and existing commitments. Next, let us arrange a mortgage agreement in principle, so you know exactly how much money you can borrow and are ready to make an offer if you see somewhere you like. We can also help you to find a solicitor you’re happy with at this time, to provide conveyancing services. Now you can go home hunting. When you find somewhere you like, you can make an offer to the owner, usually via the Estate Agent. We can advise you how much to offer. When you submit an offer that is accepted, you need to formally apply for the mortgage. Platinum will scrutinise the market to find you the very best deal and complete the application for you. Next comes the survey and valuation so that the mortgage company knows the property is worth at least as much as they’re lending. Once the solicitor receives a copy of the mortgage offer and completes their enquiries, the next step is to exchange contracts, when both buyer and seller become legally bound to the transaction, and you as the buyer must take out buildings insurance. Completion is both the date when the mortgage starts (known as “drawdown”) and when the property actually becomes yours. Finally, you can move in.

I'm moving house. What do I need to do?
Before you start looking at new properties it’s important to do the sums. We will help you to work out exactly how much you need to borrow to buy your next property. We generally start by looking at how much deposit you will have available, after repaying your old mortgage, the estate agents fees & the solicitor fees and allowing for moving costs. In some cases, your current lender will allow you to keep your existing mortgage & port it over to your new property – this may be a good thing to do if you have an attractive mortgage product or if you will incur early repayment charges by paying it off. You will need to consider stamp duty, solicitor fees, mortgage arrangement fees, valuation fees, mortgage broker fees, plus the cost of any refurbishment work if required. So, there is much to think about and it’s a good plan to have a mortgage agreed in principle, before you start your house hunt – we are happy to take care of this for you.

How long will it take to arrange my mortgage?
The time scales can vary considerably when applying for a mortgage and are dependent upon many factors, such as whether you are purchasing a new property or remortgaging. We can usually arrange an agreement in principle within 24 hours & once we have all of the required paperwork from you we will submit the application right away. If you are remortgaging this can take around four weeks but this does depend on how quickly your solicitor acts, which can delay the process.

How much can I borrow?
How much you can borrow will depend on your income and whether or not you have any other financial commitments, i.e. loans, credit cards, maintenance payments. It will also depend on how much deposit you have to put down as an initial down-payment on your property. To find out exactly how much you can borrow, contact us today and we will advise you on your mortgage options.

How much will my monthly payments be?
Your mortgage payments will depend on the following factors: the amount of the mortgage, the interest rate applicable to the mortgage, the term of the mortgage (years over which the mortgage will be repaid), whether the mortgage is a repayment or interest only mortgage. A Key Facts Illustration detailing monthly payments will be provided once you have discussed all of the above with us. It is also worth bearing in mind that there will be additional costs involved that you will need to factor in when budgeting for your mortgage. Such as: valuation fee, which will be paid via the lender to an approved surveyor who has carried out an independent assessment of the value of the property you intend to buy, arrangement fee, this is charged by your lender, i.e. bank or building society, when arranging the mortgage, solicitor’s fees for carrying out the conveyancing work on your property, Life Assurance and Buildings and Contents Insurance.

What will you need from me in order to arrange a mortgage?
We will need to see.. your ID, usually a passport or a UK driving licence, proof of your address, such as a utility bill or a bank statement. proof of income, payslips & P60 if you are employed or SA302’s if you are self-employed. your last three months bank statements showing your income, property details, solicitor details.

I want to build my own house. Can you help?
There are a number of lenders who provide flexible mortgages for self-build renovations and conversions. Money is available when it is needed – at the start of each stage of the build. This positive cash flow allows the build to progress more quickly and money in advance ensures that you can negotiate the best prices for material and labour.

How can I tell how much my current home is worth?
To establish a realistic valuation of your home you should take an average of three Estate Agent’s quotes. This should give you a fair indication of the current sale price.

What is a “buy-to-let”?
“Buy-to-let” properties – as the name suggests – are those that are bought for rental purposes. We can arrange mortgages to purchase a property as a long-term investment, and you can then let it out. The idea is that the rent covers the mortgage repayments and you benefit from the capital gain on the property. Most buy to let mortgages are not regulated by the Financial Conduct Authority.

What is a re-mortgage?
A re-mortgage is the process of paying off one mortgage with a new mortgage, using the same property as security.

Why would I want to re-mortgage?
There are three main reasons for re-mortgaging: If your current loan expires, after a fixed-term, you may need to re-mortgage. To benefit from a better product. For example, many lenders offer special products to new customers for fixed, initial periods. At the end of the initial term, you can often save money by re-mortgaging. Indeed, it’s wise to review your existing mortgage against the market every year. To release equity (or, in other words, to take out a loan against your property). Your existing lender may agree to extend your mortgage but it can be less expensive to re-mortgage for the entire amount you want.

What information do you need to help me re-mortgage?
If you currently have a mortgage and want us to help you find a better product, we will need to know: How much borrowing is outstanding? What interest rate is being charged? When does the existing product expire? Are there any early repayment charges? Is the current mortgage portable? i.e. can it be transferred to another property?

Is re-mortgaging costly?
Certainly there may be fees involved. Sometimes you may need to pay conveyancing fees to a solicitor, there may be an early repayment penalty, you may have to pay for a property valuation and there may be a mortgage arrangement fee. However, the new lender may agree to pay some or all of the costs involved.

I'm self employed.. can you help?
Yes we can. We are very happy to talk with self employed clients. Just like employed clients, lenders will need you to demonstrate that you can afford the mortgage payments and we can give clear guidance regarding what is required.

Do you have a Customer Promise?
Yes.. we will always treat you fairly. You can expect in all our dealings with you that we will: treat you as we ourselves would expect to be treated, never take advantage of you, be open and honest, quickly put right any mistake that we make.


Thank you so much for all of your help & hard work to get me a mortgage; I know it wasn’t easy!- Faye

Thank you so much for all your help over the last six months; you’ve been amazing & we couldn’t have done it without you. - Laura

Stuart’s professionalism & approachability is what makes him fantastic. - Kirsty

My 22 year old granddaughter wanted to buy a house. Getting a mortgage for a 22 year old can’t be easy but it was for us. - Graham

Stuart is an expert in the world of mortgages & I would thoroughly recommend hm. - John

Stuart is highly professional, knowledgeable, kind & lovely; nothing is too much trouble & he explains & deals with everything in a warm & friendly way that shows he cares.
Thank you! - Celia

Stuart has a natural warmth & empathy that touch all who meet him. - Michael

Stuart is one of the most genuine people I know. A true gentleman with a big heart. I unreservedly recommend his services. - Isabel

I found Stuart from Platinum Mortgage Solutions to be very knowledgeable & professional. - Shabbir

We have never felt under pressure with Stuart, who in addition to finding us the right mortgage, has also been happy at other times to simply chat through our options over a
cup of tea. - Amy

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Platinum Mortgage Solutions is a trading style of Stuart Gilbert who is an appointed representative of Intrinsic Mortgage Planning Limited and of Intrinsic Financial Planning Limited who are authorised and regulated by the Financial Conduct Authority.

Intrinsic Financial Planning Limited and Intrinsic Mortgage Planning Limited are entered on the FCA Register ( under reference 440703 and 440718.

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Most buy to let mortgages are not regulated by the Financial Conduct Authority.